Guides

Is it safe to put my child's medical records in an AI chatbot?

It can be, with a couple of checks first. A regular AI chatbot usually has no business associate agreement, the contract that puts your child's medical information under the rules built to protect it. Without one, many tools keep what you type, and some use it to train their systems. You can still get the help you need by leaving out identifying details, choosing tools that sign that agreement and do not keep your data, and turning off training in the settings.

Many parents drop their child's evaluations and records into their favorite chatbot for a summary or to ask a question about their care. It is a reasonable thing to try. Here is how to do it without giving your child's information away.

How can I use a chatbot without giving up my child's privacy?

Three ways to get the help you need while protecting your child's privacy:

1. Use a commercial chatbot for general questions about your child's care, and leave the name and identifying details out.
2. Prefer programs that have a signed business associate agreement and a zero-retention policy, so the company does not keep your child's information.
3. In the settings, turn off the program's permission to train on your child's data.

What should a place that holds my child's records do?

A chatbot is somewhere you ask a question and move on, so it has no reason to keep your child's records. A place built to hold them should do two things well: keep them safe, and hand them back when you ask. That is how Care Team Binder is built:

• It uses AI models covered under a business associate agreement, and it does not use your child's records to train AI models.
• You decide what goes in, and you can export or download the binder any time.
• A deletion protocol means it is not kept indefinitely. When you leave, we warn you twice, hand the binder back, then delete it.
• We never sell your information, and never share it outside the people you invite.

You can keep your own system and still follow all of this. If you want one built for it, that is what Care Team Binder is for. See how it works.